Privacy policy
This Privacy Policy explains how Wishpillow ("we", "us") collects, uses, and shares information about you when you visit or buy from trywishpillow.com.
Information we collect
Information you give us: your name, email address, shipping and billing address, phone number, and order details when you place an order or contact us. Payment card details are handled by our payment provider and are never stored on our systems.
Information collected automatically: your IP address, browser and device type, pages viewed, and how you arrived at the site, collected through cookies and similar technologies.
How we use your information
To process and ship your orders and send order updates. To answer your questions and provide support. To send marketing emails if you have opted in, which you can stop at any time. To detect and prevent fraud and to improve the site.
How we share your information
With service providers who help us run the store, including Shopify (our e-commerce platform), our payment processors, and our shipping carriers. With analytics and advertising partners including Meta, Google, and TikTok, who help us understand site usage and show relevant ads and may set their own cookies. When required by law, or to protect our rights, property, or safety.
Your choices and rights
You can ask us to access, correct, or delete the personal information we hold about you by emailing support@trywishpillow.com. You can unsubscribe from marketing emails at any time. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA, including the right to opt out of targeted advertising.
Data retention
We keep your information for as long as needed to fulfill the purposes described here, including to meet legal, accounting, and reporting requirements.
Children
The site is not directed to anyone under 16 and we do not knowingly collect information from children.
Changes
We may update this policy from time to time.
Contact
Questions about your privacy? Email support@trywishpillow.com.